Below is the first part of an article by Josh Taylor from zdnet.com. it reads…
Despite widespread reports of an impending class action lawsuit against the company, Vodafone has not had any contact from LCM Litigation, or its legal firm Piper Alderman, over a lawsuit that was due to be filed in August 2013 on behalf of disgruntled ex-Vodafone customers that left the company during the peak of its network troubles in 2010 to 2011.
Piper Alderman commenced plans to sue the telco in 2010, at the peak of the “Vodafail” complaints about the network’s poor performance. At that time, it signed up 23,000 interested customers who were looking at getting compensation for their network woes.
But it took two years for the campaign to resurface, and it returned in February 2013, when Piper Alderman received the backing of litigation funder LCM.
The firm said at the time that it was looking for tens of millions of dollars in compensation from the telco for customers who had suffered due to Vodafone’s network issues, but it needed those 23,000 customers to re-sign up and confirm that they had a valid case against the company before the class-action suit could go ahead. LCM would take a 33 percent cut of any damages awarded to ex-Vodafone customers.
At the time, the firm indicated that it wanted to capture all of the 700,000 customers who had left Vodafone since 2011. The company has now lost well over 2 million of its mobile customer base.
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